Retail solutions provider Tusker Mattresses has confirmed its operations readiness to comply with the presidential curfew order commencing this evening.

Following the National Security Council sanctioning and issuance of the Public Order Number 1 on the Coronavirus Pandemic, the retailer, says it has made significant adjustments to its staffing, logistics and supply chain operations to facilitate the smooth running of Tuskys Supermarkets across the country.

According to Tusker Mattresses Group CEO Dan Githua, the firm has adjusted its staffing, supply and restocking schedules for essential products such as milk, bread and vegetables among other perishables that are typically delivered in the wee hours of the morning. All the firm’s retail outlets will close at 6 pm and open at 7 am but will continue processing orders placed on its alternative channels round the clock.

While paying tribute to the firm’s suppliers and staff, Githua said many of the suppliers had graciously made critical adjustments which will allow the retailer to comply with the curfew requirements easily.

As part of the adjustments, the firm has activated its sales platforms across three alternative channels alongside its physical stores. Tuskys retails services are now available on Glovo, Sendy Home Deliveries and the firm’s online retail portal with orders placed on either of the platforms before 6 pm set to be delivered the same day while orders received after 6 pm will be delivered the next day. 

Tuskys customers, he reiterated have also overwhelmingly embraced the retailers home deliveries shopping option which is now available in 16 branches in Nairobi, Eldoret, Nakuru, Mombasa, Thika, Athi River and Kisumu. Customers have been placing orders ranging from Ready to eat foods, Dry Rations, Bottled water, and pet food.

Orders placed on the WhatsApp and SMS options offered by the retailer Githua said had increased by more than 600{d59e984f9fbc5c09e4ab0305e27bfa5819922b7230cd324f89a660f78358ca33}, and basket value had also increased and now stands at an average rate of Kshs 7,200 as customers stock up on essential items.