Swvl Kenya has today announced the resumption of its regular commuter services across Nairobi city as it aims to scale up operations in the country. This will add to their recently launched innovations; Swvl Carpool and Swvl Travel, and is part of the company’s strategic agenda to meet the needs of the everyday commuter which have evolved as Kenya transitions into the ‘new normal’.
Swvl had reduced the number of routes covered by its regular rides service at the onset of the coronavirus pandemic, owing to the low number of regular commuters within the capital city at the time. The service had become popular with commuters since it launched in February 2019. The company’s regular commuter services will now be available for across Nairobi.
According to Swvl General Manager in Kenya Dip Patel, during the pandemic period, they took their time to analyse the patterns and needs of commuters and have now identified the areas of change and have used the information to advise their new innovations.
” We identified the areas of change and have used the information to advise our new innovations and the decision to fully restart our regular rides service,” said Patel.
Using Swvl app, the company allows users to book seats in shuttles operating on fixed routes and timings from their mobile phones.
Swvl currently operates in Egypt, Kenya and Pakistan.